Beschrijving

Like everything that businesses do which involves the investment of capital and time, innovation has to be measured. But unlike most other forms of business measurement, measuring innovation presents problems for the process itself that is to be measured. We might call this ‘innovation uncertainty principle’ as many of the ways that we might want to measure innovation can significantly impede the innovation process itself. This is because innovation involves a venture into the unknown, and if we try to pin these unknowns down too fast we may make them harder to recognize and realize. We can also undermine the spirit of learning, discovery, and intelligent risk-taking that the innovation process requires if we attempt to measure the wrong things at the wrong time.